
Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 67
• DND – enables the Do Not Disturb service on the
extension to which the receptionist IP line is attached to.
• CallFwd – accessed Forwarding Management of the
extension to which the receptionist IP line is attached to.
• AutoReDI – auto redials the last dialed call.
• CallBack – calls back to the last caller.
• LineInfo – gets the IP line information from the Quadro.
• CallBlk – blocks the last caller.
For Snom phones, when multiple IP lines are selected on the
Attached IP Lines text field on the first page of the
Receptionist Phone Configuration Wizard, this list
additionally contains the number of specified IP lines. That
selection is used to set the correspondence between the
selected IP lines and the available Programmable keys on the
IP Phone. To do so, select the IP lines corresponding to each
programmable key from the Functions drop down list on this
page. Each programmable key on the Snom IP phone will now
be responsible for the selected IP line on the Quadro.
Fig. II-117: Receptionist Phone Configuration Wizard – SoftKeys Configuration for Aastra phone
Please Note: Once a new receptionist is created, the Call Queue feature will be automatically enabled with the corresponding Call Queue Size and
Max Call Queue Appearance settings on all extensions attached to the IP lines defined in the Attached IP Lines text field.
Extensions Directory
The Extensions Directory is a useful tool for callers to get direct access to the Quadro extensions by spelling the username with the help of the
phone keypad. The Extensions Directory can be accessed through Quadro’s Auto Attendant Services
and it has its own manipulation buttons to
browse the directory.
The Extensions Directory Settings page allows you to make a list of names assigned to the extensions on the Quadro. If the name spelled by the
caller matches the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller for verifying the
input and selecting the user to connect. Each extension’s user should record their name with the help of the handset (see chapter Update System
Messages), or they can upload a wave file from the Account Settings page.
The Custom Greeting column in the Extensions Directory
table displays whether or not a custom greeting (user’s name)
is recorded or uploaded. Users cannot be accessed through the
Extensions Directory and it is implied as being an inactive entry
in the event a custom greeting is not recorded or uploaded.
Warnings will be seen in the Extensions Directory table for
inactive entries. Extension numbers in the Extensions Directory
table are made as a link to move to the corresponding
extension's Account Settings
page. This helps the administrator
access the extension's settings page where a custom greeting
can be manually uploaded.
Fig. II-118: Extension Directory table
Move Up and Move Down are used to move the selected
record one level up or down in the Extensions Directory table.
The sequence of the entries in the Extensions Directory is
important if several records match the same spelled name. The
Extensions Directory table is parsed from the top down and the
matched entries will be played according to their position in the
table.
Add opens the Add Entry page where a new name may be
assigned to the extension. An error message appears and
prevents adding a new entry to the Extensions Directory if no
extensions are available in the Extensions Management
table.
Fig. II-119: Extensions Directory - Add Entry page
The Add Entry page offers the following components:
Name requires the name of the extension owner. Several extensions can have the same name and a single extension may have several names.
User’s Name is the identification parameter being searched within the Extensions Directory. You should use uppercases letters in this field,
otherwise the name will automatically be changed to uppercase when saving it to the Extensions Directory table.
Call to drop down list contains all extensions on the Quadro that should ring when selecting the specified Name.
Description can be used for any optional information requiring entry in the Extensions Directory.
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